Netspend Customer Service Numbers | Emails | Live Chat

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Netspend Customer Service

NetSpend Customer Service Toll-Free Number – 1-866-387-7363

Official Website:

Live Chat:

For customer service
For complaints or compliments
For media relations
For law enforcement related inquiries

Mail on:

NetSpend Corporation,

PO Box 2136,


TX 78768-2136

NetSpend Customer Service Hours:

Between 8AM-10PM CT, Monday through Friday and 8AM-8PM CT, Saturday, and Sunday.

Netspend Networking Site

Linked In
Google plus

Question 1: What cost you have to pay to order Netspend card?

Answer 1: No, you don’t have to pay any cost to order activate a Netspend card. But yes, after activation of Netspend card you must choose the fee plans according to your need. To check the fee plans and cost you must access the fee schedule.

Question 2: What do I do when I receive my card in the mail?

Answer 2: When your card reaches you have to activate it. Switch on to printed activations & identity verification which will reach with your card.

Question 3: Which government benefits can I have direct deposited into my Netspend card account?

Answer 3: You will get benefits are as follows-

  • Social Security payments
  • Pension and other regular payments
  • Supplemental Security Income (SSI)
  • Social Security Disability Insurance (SSDI)
  • Veterans Administration Compensation and Pension
  • Railroad Retirement Benefits (RRB)
  • Defense Finance and Accounting Service Payments (DFAS)
  • State unemployment benefits (varies by state)

Question 4: How do I close my Netspend card account?

Answer 4: Firstly you can withdraw you all money or spend it on your card account. You can also request through the mail to refund via check. Later call at 1-866-930-9924, or log in to Online Account Center to close your account.

Question 5: Can I send money to another Netspend account?

Answer 5: You, you can send your money to another Netspend account via online for free.

Netspend is the leading Visa Prepaid debit cards, Prepaid Debit Mastercard cards, and commercial prepaid card mostly used in the U.S. More than 70,000 distribution & 130,000 consumers have purchased and reload Netspend Prepaid Card at nearby retailers, check cashers, convenience stores, grocers, pharmacies, insurance providers and more.

Netspend serves 68 million (approx) underbanked consumers who actually do not have any traditional bank account or alternative financial services. It offers products which are flexible with powerful features designed just for consumer use.

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